Cookie Richtlinie (EU)

17:47 08 Aug 21

Absolutely unprofessional! Hands off!Edit: Zero insight and going straight on the offensive, as the company's comment confirms. I would advise anyone not to work with this company!

Lorena Stiegler

18:47 05 Aug 21

Very good service. Reliable, punctual and very friendly. Price-performance was great! I can only recommend!

Ines M

05:38 26 May 21

Hands off. Deficiencies identified in several complaints are not remedied, a door frame that was to be enlarged was "enlarged" to the wrong extent, another 80s door frame that was to be redone was set in such a way that the door cannot be opened either outwards or inwards. Some people didn't show up for appointments, the tiles were bad and crooked, and I was told that you wouldn't "see" them later as soon as the grouting started. Tiles should be according to customer requirements, then others were bought and I was told that customer requirements only meant I could choose the color. Even after a number of times I've been asked for the product names of, for example, the tiles that were finally used and paid for with my money, I'm not told which tiles they are or where they were bought. There is a crack at the base of the false ceiling put in by the company, I was told it was the paint, the paint should have dried longer before painting the second time, which is why there was a crack (exactly at the base of the false ceiling)... There are spots asymmetrical - I was told that that's the way it is. With other materials that I had selected, I was told that Hornbach had canceled the order because of Corona and therefore had to buy them somewhere else. This cancellation confirmation or invoices with product descriptions for the materials and products that were purchased are not shown to me on the grounds (of the manager) that the "accounting" would not allow this... Invoices to be requested after construction progress were made too early, communication on Nice at first, then unprofessional. It was always claimed that one had such good online references, whether the references were actually written by real customers or were written by myself, I don't know. After this experience, it is highly questionable for me that other customers have only had positive experiences. My complaints and letters from a lawyer were not responded to with a remedy of the defect or the execution of the work that had already been paid for. I had to borrow a lot of money for the construction work, and I'm not a rich real estate owner. The fact that trust as a customer is so severely abused and that the work is done poorly has cost me a lot of time etc. so far and will continue to do so, since I now have to have all the defects corrected. In the meantime, I can't live in my apartment, which still has a lot of work to do. A professional construction company would communicate professionally, look at the deficiencies and fix them immediately. As a customer, I shouldn't have to read up on building materials and do my own measurements and explain things that should really be clear to a construction company. At the same time, I tried for a long time to be understanding on a personal level and tried to find a positive solution, but unfortunately this was not addressed. Construction work started in August 2020 and has not been completed to date. Even after months of refusing to fix the defects, the company doesn't even tell me at least where they bought the tiles, which I didn't originally choose so I could finally finish the job site. In the meantime I have to look for and pay for alternative accommodation for an uncertain period of time, spend time and energy on rectifying the defects and completing the renovation. I wish I hadn't done all this to myself. Professional construction companies should always be selected based on whether other people have had real positive experiences with the company.Addendum: As you know, there is already a case against you, of course, as explained in solicitor's letters, I do not pay wrongly charged invoices and find it significant that you mention this when more work has already been paid for than "carried out", and you therefore have already received official letters and have already withdrawn your claim.

Matthias Millauer

15:04 07 Jan 21

60 year old apartment top renovated. Very good price - performance ratio. Friendly and committed employees with whom communication was always great.

Ella

18:00 01 Jan 21

Absolutely great company! Fast and smooth correspondence and very friendly staff. Was recommended by me. Thank you 🙏

Thomas Bodor

18:56 23 Jul 20

The very best and most reliable company I know. Professional and quick help with repairs of all kinds, always solution-oriented. Very friendly, helpful, punctual, fast and competent. All work is done to my complete satisfaction. My absolute favorite company when it comes to repairs. The end result always looks very modern and tasteful. Highly recommended. Review by Dr. Babette Bodor